Reservation confirmation:
To confirm a reservation we require a current credit card number and expiry date as a guarantee. No charges will be made against the card unless cancellation/non-arrival fees etc arise. If a credit card is not available, then one-day accommodation (the deposit) must be paid in cash or by electronic transfer of funds. Please contact us for bank details.

 

Changes to reservation term:
Any extension to a booking is subject to availability of units. Earlier departure than the reserved date may not result in refund unless the management approves and are able to re-let the accommodation.

 

Cancellation/Refund Policy:
Cancellation or amendment of individual bookings must be notified no later than 5 days before the expected day of arrival to avoid a cancellation fee. All cancellations or amendments notified less than 5 days prior to on the expected date of arrival will incur a cancellation fee of one day's accommodation. If you fail to arrive, you will be charged one days accommodation.


Cancellation of Group/Team bookings must be notified no later than 30 days prior to the date of arrival. Any cancellation fee charged will be refunded if we are able to re-let the unit(s).

 

Group/Team Bookings:
A bond is required for all group/team bookings. The bond is one accommodation, this is in addition to the deposit which is also one day's accommodation. The bond is refundable if the units are in the same condition on your departure as they were when you arrived.

 

Check in/Check Out:
Check-in is available from 3.00pm and check-out is by 10.00am on departure date. We will accommodate both early check-in and late check-out requests whenever possible. Extra charges may apply.

 

Damages/Loss:
Any damage/loss caused to the motel or the chattels you occupy could result in costs of repair (and any insurance excess) being charged directly, either fully or partly, to you the registered guest.

 

Cooking:
In consideration for all future guests, we respectfully request that you do not cook shellfish, curries or other odoriferous foods in the units. On/after your departure we reserve the right to charge you for extra cleaning and any loss of income due to the unit being unoccupied.

 

Smoking:

is prohibited in all units. We reserve the right and may charge such costs for cleaning of the room and any resulting loss of income.


Visitors: Your visitors are welcome, however we ask that they please depart quietly by 10.00pm.Parties and large groups are not permitted. Management reserves the right to evict any person disturbing other guests.

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239 Beach Road Kaikoura

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Phone 0800 319 677

Cell 0274604740

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